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SITE RULES & SAFETY

To help you enjoy your stay and to help others enjoy theirs please observe these simple site rules.

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1 car per pitch please. The Secret Garden has a large main car park located at Entrance One. Once you have unloaded please take any extra vehicles to this car park for the duration of your stay.

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Please drive slowly and carefully. The speed limit on site is 5 mph. There are often young children playing on site, we ask you to take special care when driving to and from your pitch.

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Take a moment to familiarise yourself with our safety guidelines displayed on the main notice board in the amenities block.

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Please respect other guests’ privacy and the boundaries of their pitch. If there's space, keep a distance of around six metres between your tent and your neighbours’ pitches when you set up camp, and check that your guy lines are contained within your pitch’s boundaries.

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Smoking is not permitted in the amenities blocks, Potting Shed Pub or Event Area. We would prefer The Secret Garden to be a no smoking site, but if you are a smoker please dispose of your cigarette ends responsibly, do not leave them in the fire pits, sand buckets or grounds of the campsite.

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We do allow BBQ's and camp fires in the fire pits provided, these must be under adult supervision at all times, please keep them small and safe in an open area away from overhanging plants, foliage and hedges. DO NOT burn plastic or refuse, there should only be ashes and coals left in your fire pit, dispose of these safely and only when completely extinguished and cooled, if you’re unsure wet them down first. NEVER take a BBQ or fire pit into your tent, caravan, or motorhome.

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Fire extinguishers are located at strategic points around site, please make the effort to locate the one nearest your pitch. Please observe the minimum 6 meter rule to neighbouring equipment to prevent the spread of fire.

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The Secret Garden is situated in a wild garden with many species of flora and fauna, some of these may be harmful if eaten, we consider the site a natural play area, there are wooded and wild areas all around site. We encourage children to play and explore around the site but please bear this in mind with appropriate adult supervision.

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Please supervise children at all times throughout the site to ensure they are playing safely. In respect to other visitors ensure your children are not left alone in the amenities block or use it to play games. Games and sports should be played away from the pitches, there is plenty of space around site including Hobbit Hill and the adventure field on Fen Park.

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We are a dog friendly caravan and camping site, however we request that dogs must be kept on a lead at all times whilst on site. Please be courteous and always clean up after your dog. A small paddock area is provided as an off lead exercise area near Hobbit Hill.

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Please keep noise to an absolute minimum between 10pm and 7am, we are a quiet site where campers can enjoy the peace and tranquility of the sounds of nature without a soundtrack. If you experience any unreasonable noise during these hours please alert us at any time by calling 01945 585044 or     

07970 657 824.

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Being clean and tidy doesn’t only apply to your personal space. It also applies to the entire campsite. Guests should dispose of rubbish in the bins provided, clear away any used firepits or barbecues and leave any campsite facilities such as toilets, showers or washing-up areas clean and tidy. There are squeegees provided in the wet rooms to remove excess water from the floor after using the showers. 

 

All personal property and refuse must be removed before vacating the pitch.

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Please take any broken camping equipment/blow up beds/ tents away with you, our refuse collector will not take this with the normal refuse.

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Please respect site livestock. If our pigs are resident in the wooded area you are welcome to feed them with potatoes from the office or uncooked vegetable peelings. You must read the "Pig Rules" poster and be aware of the electric tape on the inside lower part of the fence, if you inadvertently catch this you will experience an electric shock. 

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If you are expecting visitors, please remind them to park in the Main Car Park at Entrance One and report to reception.

  

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